Update on Outages
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Author:  Cathryn [ Thu Apr 27, 2017 6:12 am ]
Post subject:  Update on Outages

Beaj is having trouble logging in. She changed from Chrome to Internet Explorer and can't get in. "Exceeded limit" and is getting a required 'captcha'.

From our Forum General Support:

In the past few days, I am sure you have seen lots of errors when trying to reach forums.
We have been under a DDoS attack - being flooded with traffic by an individual(s) for the specific purpose of making the forums unavailable.
That person has been monitoring this support forum, asking us to contact them, and saying the forums will continue to be under attack until we make contact. Rather than make contact, we worked with the engineering team at Microsoft Cloud Computing and Amazon Web Services (AWS) to put additional protections in place against attacks. So far they seem to be working, and we have a team monitoring for a new attacks.

Author:  Leslie [ Thu Apr 27, 2017 9:36 am ]
Post subject:  Re: Update on Outages

thank you for the explanation Cathryn

Author:  Marlene Lee [ Thu Apr 27, 2017 9:49 pm ]
Post subject:  Re: Update on Outages

Thanks for the explanation. I wonder if people do not have anything to do but cause problems.


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